Well, I’m not happy. One of my websites is not up and
running due to cancellation for non payment. I have had this site through Yahoo
since 2006 and had monthly debit from my bank account since then. I don’t look
at this site often because it’s more of a directory site that hopefully doesn’t
require my constant overview.
I entered the domain name in the browser and got a message: “This
site can’t be reached”. I knew from my past communications with tech support
that Yahoo was sold to Aabaco so I was prepared to speak to very nice people
from India which I’ve come to understand about 95% of the time. After going
through several channels last night I spoke with someone for about an hour. I
was told that the issue had been “escalated” on their end but my thoughts were
that they were reading my mind.
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Average people are making $100s
I called them tonight after seeing that my site still did
not show in the browser and is still down. The explanation that I got (but didn’t
understand) is that because the site had been cancelled they have to change
over the domain name and when that is done then they will get back to me but
they could not offer any time frame as to when this would be done.
I asked why when they had my alternate email, and phone number
that they did not contact me in every way possible before they canceled my
site. This person could only state “what was in her notes” and this answer wasn’t
there.
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